A formal letter: asking for the replacement of a faulty product.

11 Downing Street

London.

L5 8OV

20 February 2010.

Julia Brown.

Customer Services

19 Wilcox Street.

Chester

CH2 8NI3

 

Dear Ms. Brown,

I am writing you to complain about the bad working of a digital clock radio. I acquired it in your store at the High Street in Oxford, three weeks ago, and I gave it to a friend as a Christmas gift. However, he said to me that the gadget worked incorrectly.

Firstly, its defects are numerous and have very bad consequences. For instance, my friend could only find and listen to ten digital radio stations, though your advertisement says you can find “hundreds” of them with your product. Besides, my friend couldn’t switch the radio’s night light off, and its alarm clock didn’t worked. He couldn’t arrive at school in time last Friday as a result.

 

Obviously, I had to go to your shop in number 58 of High Street (Oxford) to return the faulty clock radio. There, I asked the shop assistant for him to replace my clock radio by another one. As answer, he was very unfriendly to me and refused to replace it, though I had already explained him what the problems were. I had also shown him the receipt which demonstrated I had bought the product.

 

I would be grateful if I it was possible you to inform me of the direction of another of your shops and, if it was needed, I would be very pleased if you could tell me how I can get my clock radio replaced whether the shop assistant who I have to convince doesn’t consider reasonable enough to give me a good one.

 

I’d be great to hear from you soon.

Yours sincerely,

Alejandro Sospedra.

 

 

 

Will our children live in a worse environment than we do?

Lots of politicians, ecologists and scientists say that statement is true. In my opinion, they’re right: it could unfortunately come true.

 

Firstly, there will be some negative effects of climate change:  global warming will change natural passing of seasons, so there will be drastic and constant climate alterations. Besides, more and bigger climatic phenomena, such as storms or hurricanes, will happen. Then, droughts and floods will be common because of heat and deforestation. The worst consequences will be suffered in underdeveloped countries. Another big problem will be having enough water for everybody, even if our children and we live in a rich country.

 

Anyway, the statement won’t be completely true in some aspects: science is advancing at an incredible speed; so, in the future, there will be more ways to improve the state of the environment, although we hadn’t solved climate change yet. One example is the research to create GM (Genetically Modified) bacterial colonies capable of reducing CO₂ concentration in our atmosphere.

 

 Lots of politicians and businessmen, or businesswomen, believe that climate change won’t be a serious problem for us. They also say that scientists and ecologists are making ‘a tempest in a teacup’…In any case, the conclusion is that we can have hope in the future; but if we want our children to inherit a good world, we must change lots of things in our production, distribution and sales system. We also have to start using en masse renewable energies.  

 

Exploration and travelling in today's world

 

Two centuries ago, exploration in our world was a very common activity for adventurous, rich Europeans. But, for instance, nearly the whole of the African continent was unknown by them. Nowadays, all the Earth’s surface has practically been explored. This is because the mankind has been describing and drawing maps of islands, peninsulas and continents from all over the world for about five centuries. Besides, we can take photos of lots of places with satellites without having to travel to the place from we want to have an image.

 

Then, exploration activities are especially developed under seas’ and oceans’ surface, on the bottom of them, because it hasn’t been much observed at all. In fact, we have explored only the 1% of Earth’s oceans. Anyway, what’s the objective of exploration in today’s world? Well, the ancient explorers wanted to find new lands where colonial powers could settle new cities and mines, farms, and so on. However, contemporaneous explorers want to find either ancient treasures or unknown fauna and flora, which can be living wherever in the deep oceanic areas of the planet.